Privacy Policy

This Privacy Policy supplements Our Terms and Conditions and explains how We handle information collected and received in the course of your use of the Website. It also governs the collection, use and disclosure of your information. By using and/or browsing this Website, You agree that You have read, understood and agree to this Privacy Policy. If You do not accept this Privacy Policy, whether in full or in part, please do not use this Website.

 

We reserve the right to update this Privacy Policy at any time without prior notice. Any updates to this Privacy Policy will be effective as of the date the updates are posted on this Website, and your continued use and/or browsing of this Website will constitute your agreement to the updated Privacy Policy.  

 

Defined terms used in this Privacy Policy shall bear the same meaning as defined in Our Terms and Conditions, unless otherwise stated.

 

Information We collect and receive

We may collect and/or receive information from You in the following situations:

  • When You sign up as a User or register an account with the Website

  • When You choose to connect your log-in or account with an external third-party service or application, such as Facebook.

  • When You use the features, functions and services available on the Website, such as submitting a new Product request, submitting a cashback request, visiting a Product listing or clicking on a Merchant link

  • If You contact Us, for example, with a query or to report a problem.

  • If You interact with Us offline or through an external third party.

We may collect and/or receive the following information from You:

  • Account credentials such as email address.

  • Usage information on the Website such as interactions with Product listings and Merchant links.

  • Information relating to your transactions on the Merchant platforms such as order number and payment amount for the purpose of cashback processing to You. We do not collect your credit or debit card information.

  • Mobile payment details such as mobile number for the purpose of cashback withdrawal by You.

  • Any other information disclosed directly or indirectly by You through the use of the Website and/or correspondence with Us.

  • Aggregated information derived through the use of the Website and/or correspondence with Us.

 

By providing Us with any information relating to a third party e.g. your spouse, children, parents, You represent to Us that You have validly obtained the consent of the third party to provide Us with their information for the respective purposes.

 

You can generally use and/or browse the Website without providing any personal information or data, nor are You under any obligation to provide such personal information or data to Us. However, if You choose not to provide such personal information or data to Us, or revoke permission for Us to collect or receive such personal information or data, certain features, functions and/or services on the Website may not be available to You.

 

Our Website uses cookies, which are small pieces of data stored on a website visitor’s browser. Cookies are used for a number of purposes, including to display the most relevant content to a User based on his/her interests and activity on a website, as well as estimate and report the total audience size and traffic of a website. However, cookies do not access, receive or collect information which can be used to identify You. You may configure your browser settings to accept or reject cookies. If You choose to reject cookies, certain features, functions and/or services on the Website may not be available to You.

Use and storage of information collected and received

We may use the information collected and/or received from You in the following ways:

  • To verify your identity, update Our records and maintain your account with Us

  • To provide, and improve, the features, functions and/or services to You via Our Website

  • To correspond with You regarding any queries, feedback, dispute, notifications etc

  • To send You updates regarding Product listings, price comparison and Merchant info, as well as for marketing/promotional purpose. These updates may be sent via emails and/or push notifications. You can inform Us to stop sending You such updates at any time via the Contact Us page or via email at contact@loviya.com

  • To detect and monitor any prohibited activities, or any activities which are in violation of Our terms and conditions.

  • To conduct surveys, analysis and/or research on how Our Website is being used and how it can be improved

  • To abide by laws and regulations with the relevant authorities

 

We respect your privacy and will not sell your personal information or data to a third party. Your information and/or aggregated user data may be made accessible to external partners or service providers such as Google Analytics, for the purpose of analysing usage patterns on Our Website and improving Our service to You. Aggregated data and/or statistics will not contain information which can be used to identify You.

 

Our Website is hosted on the Wix.com platform. Your information and/or data may be processed or stored through Wix.com’s data storage, databases and the general Wix.com applications, which is done solely for and on Our behalf. Wix.com stores your data on secure servers behind a firewall, and has implemented security measures designed to protect the data it processes or stores, including physical, electronic and procedural measures such as HTTPS secure access. Your data may be maintained, processed and stored by Wix.com and its authorized affiliates and service providers in the United States of America, Europe, Israel, and in other jurisdictions as necessary for the proper delivery of Wix.com’s services and/or as may be required by law. Wix.com participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.

 

We may retain your personal information or data for as long as it is necessary to fulfil the purpose(s) for which it was collected, or as required or permitted by applicable laws. We will cease to retain your personal information or data as soon as it is reasonable to assume that such retention no longer serves the purpose for which it was collected, and is no longer necessary for legal or business purposes. Where your personal information or data is removed from Our databases, your personal information or data may still be stored in the backend databases of Wix.com. While We may assist with the removal of your personal information or data from Wix.com’s backend databases upon request and where necessary, We cannot guarantee that such removal will be successful, as We do not have control over Wix.com’s backend databases.

 

Links to external third party Websites

 

Our Website may provide links to external third party websites, including but not limited to external Merchant platforms. We do not assume any responsibility for the privacy policies, practices, Products, services and/or content of these external third party websites, which are not under Our control. You are advised to check the privacy policies and practices of these external third party websites prior to browsing and/or using them.

 

Contact Us

Should You have any issues regarding this privacy policy and/or Our privacy practices, such as the withdrawal of your consent for Us to process and use your personal information and/or data, or You would like to access, correct, amend or delete any personal information We have about You, please contact Us via the Contact Us page or via email at contact@loviya.com

Last updated: 16 December 2019

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